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Machine Service Pricing

In-home service travel fee
Only one fee per location. If you have two or more machines for service, only one $99 fee applies.
Embroidery only machines (excludes commercial styles) $180
Sewing only machines $165
Large combination sewing & embroidery machines (hoop size greater than 5” x 7”) $240
Small combination sewing & embroidery machines (hoop size 5” x 7” or less) $180
Overlocker only machines (models with up to 4-threads) $175
Coverstitch only machines $175
Overlocker with coverstitch option for 5 or more threads $220
Multi-needle/commercial style machines
  PRS100 1 Needle $250
  4 Needle $300
  6 Needle $300
  10 Needle $350

What does the in-home travel fee cover?
Your travel fee essentially covers transportation, accommodation, and associated expenses for our service technician. These expenses have and will continue to increase.

How can you avoid paying an in-home travel fee?
If you are in the driving vicinity of one of our locations and can drop your machine in-store, you can avoid paying any travel fees.

Pricing effective October 1 2019.

Platinum discounts applied to labour charge only.

Cost of parts not included in the prices above. Platinum discounts not available on parts.

Platinum members will receive an exclusive bonus Needle Organiser Pad with physical orders over $75 in the month of April ! Bonus gift will be added at checkout. Exclusions apply. Offer ends 31st July 2024.