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Holiday trading

Most Echidna stores will close during the holiday period from 24 December–1 January. To check when your local store is open see our holiday trading hours listed below. We'll be available during listed times to answer support enquiries and you'll still be able to shop online 24/7. 

Orders and dispatch

Order before 11am on Thursday 21 December to guarantee dispatch before Christmas. Orders we receive after this time will not be dispatched until we return on 2 January 2018. For fastest order processing times place your order online.

General enquiries, sales and support

1800 000 360
[email protected]
[email protected]

Holiday trading hours
Unavailable 24–26 December & 30 December–1 January
Available 27–29 December for support enquiries only

Our Capalaba head office staff will be available on 1800 000 360 to answer support enquiries only. We'll answer enquiries about sales and orders when we return on 2 January 2018.


Brisbane

Capalaba store and head office
56 Neumann Road
Capalaba Qld 4157, Australia

07 3390 3600
[email protected]
[email protected]

Monday–Friday 9am–5pm | Saturday 9am–12.30pm

Holiday trading hours
Closed 24–26 December & 30 December–1 January
Open 27–29 December (Showroom and support enquiries only)


Sushine Coast

Mooloolaba store
Shop 177B Brisbane Road
Mooloolaba QLD 4557, Australia

07 5302 6944
[email protected]

Monday–Friday 9am–5pm

Holiday trading hours
Closed 24 December–1 January


Melbourne

Glen Waverley store 
1 Hampshire Road
Glen Waverley Vic 3150, Australia

03 9560 7013
[email protected]

Monday–Friday 9am–5pm | Saturday 9am–1pm

Holiday trading hours
Closed 24 December–1 January


Townsville

Currajong showrooom and support centre
3/37 Hammett Street
Currajong Qld 4812, Australia

0438 929 695
[email protected]

Monday–Wednesday 9am–3pm

Holiday trading hours
Closed 24 December–1 January


Central Queensland

Central Queensland support
Rhonda Chandler, Regional Support & Training Manager

0427 584 312
[email protected]

Holiday trading hours
Closed 24 December–1 January