How to claim your free design with a coupon code
- Add the eligible design item to your cart and proceed to the checkout
- If you haven’t already, login to your account or create a customer account on our website as instructed.
Note: You are required to have a customer account so that your digital downloads can be stored against your account.
- At the checkout, simply click the Add discount link located in the order summary on the right of the page.
- Add in the provided coupon code then click the Apply discount button.
Important: Please ensure you correctly enter your code at this stage, as it is unable to be applied at a later stage.
- If the coupon code you have entered is valid you will see a success message.
- Complete the remaining fields on the checkout and click the Confirm to Payment button to place your order.
Are you receiving an error?
If you are trying to checkout with only the one design pack in your cart it is likely you will receive an error “We have some missing information, please review your details and try again”.
Our checkout requires you to select a payment method even though your order total is $0.00. We suggest selecting the Direct Deposit payment method in this case.
If you do have other items in your cart you will need to select a payment method that you wish to use for the other items in your cart.